Pay Rent & CAM
Pay base rent, estimated CAM and utility billings by ACH or wire through the tenant portal, with statements and receipts on file.
Tenant Services
Tenants are the reason an asset performs.
Responsive building services, professional communication and clear lease administration. Businesses that operate well in a building renew in it — and renewals protect owner returns.
Tenant Support
Everything you need during your lease term.
Submit a Work Order
Log building service requests with photos any time. Life-safety, water and power events should also be phoned in for immediate dispatch.
Building Access & Security
Access cards, after-hours entry, contractor badging, loading dock scheduling and freight elevator reservations.
After-Hours HVAC
Request overtime conditioning through the portal; billing follows the rate and notice terms in your lease.
Insurance & Compliance
Submit certificates of insurance for your firm and your vendors, plus required signage, permit and alteration approvals.
Move-In & Build-Out
Construction rules, contractor requirements, delivery windows and coordination through occupancy and punch list.
Tenant FAQ
Common tenant questions
How do I report an after-hours building emergency?
Call (571) 368-2762 and follow the emergency prompt for fire alarm, water intrusion, power loss, elevator entrapment, gas odor or security events. For life-threatening emergencies, call 911 first, then the emergency line.
What is CAM and why does my monthly amount change?
CAM is your proportionate share of operating expenses for the property — utilities, janitorial, landscaping, snow removal, repairs, insurance and taxes as defined by your lease. You pay monthly estimates during the year and receive a reconciliation after year-end comparing estimates to actual expenses.
Can I make alterations to my suite?
Alterations require written landlord approval before work begins, along with plans, permits, licensed contractors and certificates of insurance. Submit the request through the portal and we will route it for approval.
How do I request additional parking or signage?
Parking allocations and signage rights are defined in your lease. Additional spaces, reserved parking or building and monument signage can be requested through your property manager, subject to availability and jurisdictional sign permits.
Request a Property Analysis
Own commercial property in Northern Virginia?
If you own office, flex, industrial or retail space and are considering professional management, request a complimentary property analysis and operating review.